Command Center
— both regulators, one screen
Survey Readiness
78%
OHCA + DDD composite
Credentials at risk
5
2 expired · 3 expiring ≤30d
Open AER clock
—
Form 28-3 written report
Homes licensed
4 / 4
OHCA DD Domiciliary
ISP deadlines ≤14d
2
INSPIRE + Quarterly
What needs attention now
Ranked by regulator risk — click any item to jump to it.
Readiness by regulator
You answer to two agencies. Most tools cover neither.
OHCALicensing · HAR 11-89
74%
DDDI/DD Waiver
82%
The binder you're replacing
Right now this lives in a 3-ring binder and a spreadsheet nobody updates. When OHCA walks in unannounced, you find out what's expired from the surveyor. CoreTrack flips that — you see it first.
Survey Readiness
— OHCA DD Domiciliary Home mock survey (HAR 11-89)
78% survey-ready — 4 gaps to close
Built from HAR 11-89 and the deficiencies OHCA actually cites. The red items below are the same credentials dragging your score — fix once, both update.
Requirements & evidence
Each item maps to its citation and the document that proves it.
Staff Credentials
— the #1 thing OHCA cites
🆕 New July 1, 2026 — DSP Certification. Direct Support Professionals must now hold a DDD-approved certification. 4 of 12 staff not yet certified. CoreTrack tracks it like any other credential.
Renewal cadence built for Hawaiʻi: Fieldprint background clearance, TB clearance annually, CPR/First Aid ~2 yr, Medication Admin yearly, orientation before certification.
Incidents / AER
— Adverse Event Reporting on the clock
DDDOpen
AER-2026-014 · Injury requiring emergency treatment
Kailua Hale · participant K.M. · discovered . Category triggers mandatory reporting under DDD Adverse Event policy.
Verbal → case manager
✓ Reported
within 24 h · logged
Written AER · Form 28-3
--:--:--
72-h deadline · due
CWS / APS notification
Not required
no abuse/neglect indicators
Incident log
Every event, its category, and whether the reporting clocks were met.
CoreTrack maps each event to the 10 DDD reportable categories, starts the 24-h and 72-h clocks automatically, pre-fills Form 28-3 from the record, and keeps an audit trail. Miss a clock and it escalates — before DDD notices.
Clinical — Nurse Delegation & Behavior Support
— Hawaiʻi's model, not California consultant hours
Homes & Licenses
— OHCA DD Domiciliary Homes
Participants
— person-centered records
Each participant record holds the ISP, Consent for Services, Residency Agreement, physician orders, MAR, and AER history — the HCBS-settings evidence a surveyor asks for.
Reports & ISP
— deadlines that bill or bite
ISP deadline tracker (INSPIRE)
The clocks DDD enforces.
6 days
ISP goals → INSPIRE
Participant J.L. · 7-business-day entry window
On time
Full ISP → INSPIRE
30-calendar-day window · 12 days left
11 days
Quarterly Report → Provider Portal
Q3 · per DDD P&P 18.09
92 days
Annual ISP update
365-day cycle
Generate a report
Pre-filled from the participant record — you review and sign, not retype.
Daily Notes / ResHab
— one note, four jobs